Our Commitment
At VapeDayNight, we stand behind the quality of our products. If you are not satisfied with your purchase, we are here to help.

  1. Eligibility for Returns
    We accept returns under the following conditions:

Item must be returned within 14 days of delivery
Item must be unopened and unused in original packaging
Item must not be damaged due to misuse
Proof of purchase (order number) is required

  1. Non-Returnable Items
    Opened or used vaping products (for hygiene and safety reasons)
    Items damaged due to improper use or storage
    Sale or discounted items (unless defective)
  2. Defective Products
    If you receive a defective or damaged product, please contact us within 7 days of delivery with:

Your order number
Photos or video of the defect
Description of the issue
We will arrange a replacement or full refund at no additional cost to you.

  1. Refund Process
    Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed within 5-10 business days
Refunds will be issued to your original payment method
Shipping costs are non-refundable unless the return is due to our error

  1. Return Shipping
    Customers are responsible for return shipping costs unless the item is defective
    We recommend using a trackable shipping service
    VapeDayNight is not responsible for items lost in return transit
  2. Exchanges
    We only replace items if they are defective or damaged. If you need an exchange, contact us at info@vapedaynight.com.
  3. Contact for Returns
    Email: ol3098178@gmail.com
    WhatsApp: +86 19874063573
    Please include your order number in all communications.

Shipping Policy

  1. Processing Time
    All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
  2. Shipping Methods & Times
    Standard International Shipping
    Estimated delivery: 7-15 business days
    Tracking number provided
    Express Shipping
    Estimated delivery: 3-7 business days
    Available for select destinations
    Additional charges apply
  3. Shipping Costs
    Free shipping on orders over 2 pieces
    Standard shipping rates apply for orders under 2 pieces
    Exact shipping cost calculated at checkout
  4. Tracking Your Order
    Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your package using the provided tracking link.
  5. Customs & Import Duties
    International orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the customer. VapeDayNight has no control over these charges and cannot predict their amount.
  6. Shipping Restrictions
    Due to regulations on nicotine products, we cannot ship to certain countries or regions. If your location is restricted, you will be notified at checkout. We comply with all applicable laws regarding the sale and shipment of vaping products.
  7. Lost or Delayed Shipments
    If your order has not arrived within the estimated delivery time, please:

Check your tracking information
Contact your local post office or customs
Contact us at info@vapedaynight.com if the issue persists
We will do our best to resolve any shipping issues promptly.

  1. Address Accuracy
    Please ensure your shipping address is correct before placing your order. VapeDayNight is not responsible for orders shipped to incorrect addresses provided by customers.
  2. Contact
    Email: ol3098178@gmail.com
    WhatsApp:     +86 19874063573